Delete your Tolib account
In short
- In the app: Settings › Your data › Delete my account. You can undo for 14 days.
- Without the app: ask us from the account you signed in with, and we delete it for you.
- Want a copy first? Settings › Your data › Export.
In the app
- Open Tolib (in Telegram, in the browser or in the app).
- Go to Settings › Your data.
- Tap Delete my account and confirm.
Without the app
- Message @tolibApp_bot in Telegram from the Telegram account you use with Tolib, or email hello@tolib.app from the email address you signed in with (for example through Apple), and ask us to delete your account.
- Tolib deletes the account once it has confirmed the request comes from you.
What is deleted, and when
- At once: your connected AI is cut off, your other devices are signed out, and notifications stop.
- After 14 days: everything else is deleted for good: your account, profile, study setup, tasks, marks, practice, settings, connections and usage events. Until then you can undo in Settings › Your data. Your connected AI stays disconnected even if you undo.
- Backups: kept for 7 days, so the last copy is gone within 7 days after that.
- What stays: weekly totals with no personal data.
Questions
Write to hello@tolib.app. More in the Privacy Policy.